Explain the importance of professionalism in the workplace, according to the video.

Professionalism involves consistent use of skills, good judgment, courtesy, honesty, and responsibility, which are highly valued in a business environment.

Describe a scenario, different from the copy machine example in the video, where strong communication skills would be essential in a professional setting.

In a team project, clear and respectful communication is needed to delegate tasks, share ideas, resolve conflicts, and ensure everyone is working towards the same goal.

Soft Skills in the Workplace

11th Grade•40 minutes

Learning Objective

I can identify and describe the importance of soft skills in professional settings.

Key Concepts

Soft skills are personal traits, characteristics, and interpersonal skills that show how you present yourself and get along with other people in a professional setting.

Examples of soft skills include communication, teamwork, professionalism, and punctuality.

According to a recent survey of business leaders, the primary reasons employees get fired are poor attendance and lack of punctuality.

Practice Questions

This lesson includes 6 practice questions to reinforce learning.

View questions preview

1. According to the video, what are soft skills?

2. Why are soft skills becoming increasingly important in the workplace?

3. Which of the following is NOT mentioned in the video as a soft skill?

...and 3 more questions

Educational Video

Soft Skills - No-Frills Money Skills

Federal Reserve Bank of St. Louis

Learning Objective

Key Concepts

Practice Questions

Educational Video

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